Refunds + Returns

Due to COVID-19 restrictions, Simply designed by Tracy will not acknowledge any refunds and/or returns. Due to the nature of each item being created after payment, you are entitled to choose your design via mock-ups sent to your email. When you acknowledge which design you like best, you will receive what you chose.

Due to the handling of USPS, Simply designed by Tracy will not be liable for any missing orders, unless you receive your item severely damaged. In this case, you will need to send pictures of the item for proof.

If there are any additional concerns at the time that you receive your order, please send an email to: and I will try to assess it as best as I can.